What You’ll Do
- Own Data Health Programs: Strategy and execution of contact and account health management programs. Responsible for data hygiene, enrichment, segmentation & integration within CRM to ensure GTM teams are working with the most accurate and actionable information.
- Process Optimization & Management: Analyze, document, and continuously improve core GTM processes. Act as a champion for process changes and drive enablement across teams to ensure adoption.
- Cross-Functional Collaboration: Act as a key operational partner to Sales, Marketing, and Customer Success. Work closely with these teams to identify bottlenecks, gather requirements, and implement solutions that enhance their productivity.
- System & Tool Enhancement: Administer, configure, and optimize GTM tech stack (e.g., CRM, Marketing Automation). Manage tool integrations to ensure seamless data flow, monitor system health, and support implementation of new technologies.
- Reporting & Insights: Develop and maintain dashboards and reports to track performance against GTM metrics related to data quality and process efficiency. Translate data into actionable insights for stakeholders to drive strategic decisions.
- Project Leadership: Take ownership of operational projects from conception to completion, ensuring clear communication, stakeholder alignment, and timely delivery of results.
What You Bring
- Experience: 4–5 years of experience in Sales Operations, Marketing Operations, or similar GTM/Revenue Operations role, with strong preference for experience in B2B SaaS companies.
- Technical Proficiency: Advanced proficiency with CRM platforms (e.g., Salesforce, HubSpot) and familiarity with broader marketing and sales technology ecosystem.
- Analytical Mindset: Excellent analytical and problem-solving skills, with proven ability to use data to identify trends, uncover insights, and drive decisions.
- Process Excellence: Process-oriented thinker with demonstrated experience in mapping workflows, identifying inefficiencies, and implementing improvements.
- Ownership & Proactiveness: Self-starter with “get things done” attitude. Ability to manage multiple priorities, take initiative, and work effectively in fast-paced, dynamic environment.
- Collaboration & Communication: Strong interpersonal and communication skills, with ability to build relationships and collaborate effectively with stakeholders across departments.
- Education: Bachelor’s degree in Business, Marketing, or related field. MBA with specialization in Marketing or Sales Operations is a strong plus.
What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with AI-powered analytics and natural language search. The company hires people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to success. Combined with a culture of Selfless Excellence and drive for continuous improvement, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products.
ThoughtSpot for All
Building a diverse and inclusive team is both the right thing to do for people and the right thing to do for the business. ThoughtSpot is committed to being real and continuously learning about equality, equity, and creating space for underrepresented groups to thrive.
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