Chief Revenue Officer

About TicketNetwork

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

Primary Responsibilities:

• Be knowledgeable and stay informed on all aspects about the live event ticketing industry and TicketNetwork’s position within it in order to make strategic, revenue-related decisions to best effect.
• Review and recommend improvements to e-commerce strategy focusing on generating new business and return business.
• In collaboration with executive leadership, gain a full understanding of TicketNetwork’s historical and current revenue strategy to identify areas of success and areas of improvement.
• Build strong, cross-functional relationships between sales, marketing, customer service, and product support to ensure a cohesive vision with the goal of increasing revenue.
• Develop competitive metrics to assess sales and customer support performance and lay groundwork for increasing efficiency focusing on data-driven decision making and accountability.
• Track and analyze the efficacy of sales, marketing, and brand strategies to ensure alignment with company mission and achieve results.
• Conduct research to identify opportunities internally and externally to grow TicketNetwork’s business.
• Leverage financial and market data to identify strategies to increase revenue.
• Create processes for outreach to new and existing customers with the goal of capturing and retaining customer business.
• Collaborative with executive leadership to set short-term and long-term goals, as well as roadmap in which to achieve them.