About TicketNetwork
Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
Primary Responsibilities:
- Be knowledgeable and stay informed on all aspects about the live event ticketing industry and TicketNetwork’s position within it in order to make strategic, revenue-related decisions to best effect.
- Review and recommend improvements to e-commerce strategy focusing on generating new business and return business.
- In collaboration with executive leadership, gain a full understanding of TicketNetwork’s historical and current revenue strategy to identify areas of success and areas of improvement.
- Build strong, cross-functional relationships between sales, marketing, customer service, and product support to ensure a cohesive vision with the goal of increasing revenue.
- Develop competitive metrics to assess sales and customer support performance and lay groundwork for increasing efficiency focusing on data-driven decision making and accountability.
- Track and analyze the efficacy of sales, marketing, and brand strategies to ensure alignment with company mission and achieve results.
- Conduct research to identify opportunities internally and externally to grow TicketNetwork’s business.
- Leverage financial and market data to identify strategies to increase revenue.
- Create processes for outreach to new and existing customers with the goal of capturing and retaining customer business.
- Collaborative with executive leadership to set short-term and long-term goals, as well as roadmap in which to achieve them.
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