Customer Success Manager

Remote Full TimeUnited States (Remote)TotallyAwesome

We are looking for a Customer Success Manager to ensure customers achieve measurable business outcomes using the SQREEM platform. The role involves driving customer outcomes and platform adoption, acting as a strategic advisor, managing customer health and retention, driving revenue expansion, and partnering cross-functionally.

Requirements

  • 3-7 years in Customer Success, Account Management, or Programmatic Media
  • Strong understanding of DSPs, PMPs, and media activation workflows
  • Ability to translate data into actionable insights
  • Experience managing agency or brand relationships
  • Highly proactive, structured, and commercially minded

Benefits

  • Flexible working arrangements
  • Mentorship programs
  • Remote working support across multiple markets
  • Social work environment

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