Revenue Operations Analyst

About Traliant

Traliant is an award-winning technology company transforming compliance training from boring to brilliant. We empower organizations to build healthier, more inclusive workplaces through engaging, interactive online training on topics like workplace harassment, diversity and inclusion, and data privacy. As a fast-growing, remote-first company, we’re looking for team members who thrive in dynamic environments and share our passion for excellence and innovation.

About The Role

We’re hiring a Revenue Operations Analyst to build and own our Quote-to-Cash (Q2C) process—ensuring every deal we sell is structured, approved, booked, and handed off correctly. This role will be both a process owner and a hands-on operator, responsible for creating the systems and governance that keep Sales, Finance, and Legal aligned.

You’ll define how we move from quote to contract to order to invoice, and you’ll ensure that the tools and approvals that support those steps (DealHub, Salesforce, signing workflows) are reliable and scalable. While you’ll handle some deal desk activities—especially for complex or non-standard deals—the primary need is a business-minded process expert who can establish structure, enforce SLAs, and ensure clean, compliant bookings.

Key Responsibilities

Quote-to-Cash Process Ownership (45%)

• Own and continuously improve the Quote-to-Cash lifecycle, from quote creation through order processing and Finance handoff.
• Develop and manage SLAs with Finance and Legal to ensure predictable turnaround times.
• Build and maintain the approval matrix and signing authority matrix in coordination with Legal and Finance.
• Establish and document business rules for deal compliance: license counts, pricing, contract terms, and billing alignment.
• Ensure all booked deals are created accurately in Salesforce and comply with Finance and Legal standards.

DealHub & Salesforce Ownership (30%)

• Serve as the business owner for DealHub, managing product/pricing setup, and integration with Salesforce.
• Partner with Sales, CS and RevOps to ensure DealHub workflows reflect current business policies.
• Maintain data integrity and synchronization between DealHub and Salesforce, working with technical owners (Salesforce Architect and Rev Ops Analyst) as needed.

Deal Desk Activities (15%)

• Provide guidance on complex or non-standard deals: pricing exceptions, multi-entity contracts, or unique terms.
• Partner with Sales and CS leadership on deal structuring and ensure approvals follow the defined matrix.
• Document and communicate deal desk policies and processes to GTM teams.

Cross-Functional Reporting & Continuous Improvement (10%)

• Track and report SLA compliance and deal throughput metrics.
• Create visibility for Sales, Finance, and Legal on deal velocity and process health.

Requirements

Experience

• 3+ years in Revenue Operations, Sales Operations, or Deal Desk / Q2C Operations within a high-velocity SaaS environment.
• Hands-on experience with Salesforce and DealHub or similar CPQ / Contracting tools.
• Exposure to Finance or Legal operations: order management, revenue compliance, contract review preferred.

Skills

• Strong process thinker who can design governance across multiple functions.
• Detail-oriented with a high bar for accuracy and compliance.
• Skilled stakeholder manager. Able to align Sales, Customer Success, Finance, and Legal on shared SLAs and policies.
• Proficient in Salesforce Q2C functionality: Opportunities, Opportunity products, Subscriptions, able to maintain product, pricing, and approval data.
• Analytical and systems-minded, with a pragmatic, solution-oriented approach.

Traliant is an equal opportunity employer committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply. We are committed to a work environment that supports, inspires, and respects all individuals regardless of age, ethnic or national origin, political affiliation, religion, sex, sexual orientation, gender identity, disability, marital status, citizenship, or any other protected characteristic.

All locations offer coverage for medical, dental, vision, life insurance, disability insurance, paid parental leave, 401(k) plan, and employee assistance plan. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

The application deadline for this position is 28 days after the date of this posting, November 21, 2025.

Washington Applicants Only: U.S. Employees will accrue 15 days of PTO for the first year of completed employment and eligible to receive 12 holidays annually.

The pay range for this position is $80,000 – $90,000 annually. In addition, the position is eligible for an annual 10% target company bonus.