Technical CSM

We are looking for a Technical Customer Success Manager to own the relationship with key customers and drive operational success, best-practice adoption, and long-term customer satisfaction.

Requirements

• 5+ years of customer-facing technical role
• Good understanding of OSI Model, TCP/IP protocol suite
• Excellent understanding on application layer protocols
• Sound fundamentals of TCP/IP, HTTPs, SSO-SAML, SAAS understanding and in-depth knowledge of Networking & Security Concepts

Benefits

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement