Role Overview
Join a dynamic team that values your expertise and aspirations, driving and supporting a broad suite of business-critical platforms.
What You Will Do
Develop, configure, and maintain robust functionality across Sales Cloud, Service Cloud, and Experience Cloud.
Why It Might Be a Fit
The ideal candidate is a proactive problem solver who excels at determining when to leverage declarative configuration versus custom code.
Requirements
- Strong hands-on experience in both Salesforce development and administration.
- Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud.
- In-depth knowledge of declarative development and advanced system configuration.
- Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex.
- Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects.
- Solid experience successfully integrating Salesforce with third-party platforms and external APIs.
- High level of comfort documenting technical decisions and managing workflows within Jira.
- Ability to execute complex projects independently with limited supervision.
- Experience with Genesys integrations is highly preferred.
- Previous experience operating Talkdesk or similar Computer Telephony Integration (CTI) platforms is a strong plus.
- Direct experience migrating, assessing, or rebuilding telephony-related automations is highly desirable.
- Familiarity with Marketing Cloud is a distinct advantage.
- Knowledge of or experience integrating tools like Zapier, HiTouch, SMS, or live chat platforms is a plus.
- Previous experience operating within a small technical team supporting multiple operational and customer-facing systems is preferred.
Benefits
- 100% Remote Work
- Highly Competitive USD Pay
- Paid Time Off
- Work with Autonomy
- Work with Top American Companies
To apply for this job please visit jobs.ashbyhq.com.

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