Revenue Operations Manager

Who We Are:

A Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses.

Their robust team of in-house, U.S. & UK-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, has transformed the software licensing experience, giving IT professionals complete confidence in the success of their business.

Featured on Forbes, CIO Review, Spiceworks, and other publications, we have become one of the fastest-growing companies in the UK, U.S., and Canada.

Overview:

We’re looking for a hands-on Revenue Operations Manager to support our growing UK team. You’ll be the primary point of contact for all things RevOps — improving tools, streamlining processes, and helping sales and GTM teams operate more efficiently.

This role is about building in-region capability and ownership while staying strategically aligned with our global vision. You’ll work across platforms like Outreach, ZoomInfo, and Chargebee – with the freedom to lead local improvements and own regional infrastructure while collaborating with global stakeholders where shared systems or reporting standards require alignment.

Responsibilities:

• Become the primary RevOps point of contact for the UK, owning day-to-day operations and local support for sales and GTM teams.
• Localize global GTM strategies by adapting processes, tooling, and workflows to meet the needs of the UK business – while staying aligned with shared strategic priorities.
• Manage and optimize key tools in the UK tech stack — including Outreach, ZoomInfo, and Chargebee, ensuring data quality, usage consistency, and overall system health.
• Partner with US RevOps and Product stakeholders to align on overarching strategy, while maintaining the ability to execute tactically within the local operational context.
• Act as the Outreach point person/admin for the UK team by handling configuration, data hygiene and cleanup, and workflow optimization.
• Lead platform integration efforts for new tooling approved by the business, coordinating with vendors, Pro Services, and internal teams to get things up and running.
• Oversee vendor relationships (e.g., ZoomInfo), owning comms, troubleshooting, and helping the UK team get the most from their tools.
• Support sales prospecting workflows by ensuring tools, lead sources, and processes are efficient and aligned with best practices.
• Collaborate with data teams to ensure UK reporting is aligned with global definitions and accessible to local stakeholders.
• Partner with sales leadership to scope and implement commissions tooling and resources by identifying the right solution, coordinating rollout, and managing ongoing support.
• Design and maintain workflow automations using tools like Zapier — reducing manual effort and improving efficiency across GTM operations.
• Troubleshoot operational issues across CRM, e-comm, billing, and scheduling platforms to help unblock the UK team quickly and effectively.
• Lead process improvement efforts by spotting inefficiencies, proposing solutions, and executing improvements in collaboration with cross-functional partners.
• Work closely with US-based Ops, Data, and GTM teams to ensure alignment with global systems, workflows, and reporting structures.

Required Skills & Qualifications (must-haves):

• 3-5 years in a Revenue Operations, Sales Operations, or Business Operations role — ideally within a sales, B2B or tech-driven environment.
• Hands-on experience with CRM or GTM tools (e.g. Outreach, Salesforce, HubSpot, ZoomInfo, etc.).
• Experience with basic workflow automation (e.g. Zapier), and an understanding of logical flows and integrations.
• Strong communication skills — able to collaborate across sales, ops, and data teams, both locally and internationally.
• Detail-oriented with a clear understanding of data hygiene, process consistency, and system upkeep.
• Able to work independently, manage your time well, and make informed decisions with autonomy.
• Demonstrated experience in process improvement — spotting inefficiencies and helping teams work smarter.
• Comfortable working in a fast-paced environment with shifting priorities — you stay calm, adaptable, and focused on solutions.

Preferred Skills & Qualifications (nice-to-haves):

• Experience with Chargebee, Shopify, or other billing/e-commerce platforms.
• Exposure to sales commissions tooling or involvement in compensation processes.
• Familiarity with SQL or working alongside data/BI teams on reporting logic.
• Prior involvement in vendor communications or platform implementation (e.g. managing relationships with ZoomInfo, Outreach, etc.).
• Experience managing or supporting new platform rollouts or integrations.
• Understanding of UK/EU data handling practices in CRM and marketing contexts.
• Comfort running light discovery or requirements-gathering for tools/platforms.

Compensation & Working Environment:

Base Salary: £75K – £85K (*DOE)

Environment: Hybrid role (3 days in office, 2 days remote)

Working Hours: 8:30 am – 5:30 pm

Office Location: 11 Staple Inn, London, WC1V 7QH

*Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*