Revenue Operations Manager

We are seeking a Revenue Operations Manager to join our team in Somerville, MA. The role is focused on the

Requirements

• 5+ years of experience in CS Ops, RevOps, or Strategic Analytics within a B2B SaaS environment
• Proven ability to drive system changes in Salesforce or Planhat
• Experience evaluating or deploying AI for post-sales, such as predictive churn modeling, NPS sentiment analysis, or AI-driven Next Best Action for CSMs
• Bachelor degree in relevant field required, MBA preferred

Benefits

• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues