Role Overview
This role is responsible for leading, managing, coordinating, and implementing daily tasks at all store or site locations within the designated area or territory, across multiple customer banners. The key focus areas of this role are in managing customer & partner experience & retention, communication between United, customer & partner, and overall store operations management.
What You Will Do
The key responsibilities include planning & budgeting, customer relationships & communication, internal communication, store operations management & process compliances, cost management & controls, workforce & performance management, recruitment, training & development, and technology & assets management.
Why It Might Be a Fit
The ideal candidate will have strong relationships with customers and business partners, excellent communication skills, and experience in managing customer relationships and store operations.
Requirements
- Bachelor’s degree
- 5+ years of experience in customer success, account management, or a related field
- Strong relationships with customers and business partners
- Excellent communication skills
- Experience in managing customer relationships and store operations
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
To apply for this job please visit jobs.dayforcehcm.com.
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