VP of Operations & Customer Experience – PE-Backed Platform

VP of Operations & Customer Experience job at a PE-backed training platform. Run operations, own scaling, and improve customer experience.

Requirements

• 5–7+ years ops leadership experience
• Experience scaling processes across teams
• Strong financial acumen (revenue, margin, cash flow)
• Led cross-functional projects to completion
• Experience with vendors or fulfillment operations
• Comfortable in fast-moving, ambiguous environments

Benefits

• Health insurance
• Paid time off
• Bonus tied to company + individual performance

Tagged as: Project Management