As a Customer Success Manager / Senior Expert, you will shape the digital customer journey for millions of users and develop applications such as the myVaillant app and web portal. You will analyze insights from analytics tools and user feedback to improve the customer experience.
Requirements
- Profound knowledge of user-friendly tools such as Jira, Confluence, MS Office, Google Analytics, HotJar
- Funded experience in international and interdisciplinary cooperation within complex organizational structures
- User-centered work approach, high communication skills, creativity, and security in structured handling of various stakeholders
Benefits
- Flexible working hours
- Hybrid work
- Long-term account
- Electric charging stations
- Attractive remuneration package according to the IG-Metall tariff NW
To apply for this job please visit jobs.vaillant-group.com.
Follow us on social media