Customer Success Operations Manager

Vasion is seeking a Customer Success Operations Manager who embodies our core values and is eager to join our dynamic team.

Requirements

• 3–5 years of experience in Customer Success Operations or a closely related field at a B2B SaaS company
• Hands-on experience administering a CS platform (Gainsight, Client Success, ChurnZero, Totango, etc.) and Salesforce
• Strong analytical skills with proficiency in Excel/Google Sheets

Benefits

• Vacation Bonus
• Flexible paid time off
• Paid parental leave
• Competitive pay
• A full suite of traditional benefits
• Training/Advancement opportunities
• 401k with company match and immediate vesting
• Financial wellness education
• Company-contributed HSA

Tagged as: ChurnZero, Data Analysis, Excel, Gainsight, Salesforce