Revenue Operations Manager

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Instead of going it alone, we brought together the industry’s disruptors–brands like Text2Drive, Shop Boss, and Rapid Recon– to improve the vehicle repair experience from the dealership service lane to the aftermarket repair shop floor. Together, we got to work growing our team, focusing on our customers, and connecting our products so that we can make the businesses that rely on our solutions even more successful. We’re continuing to bring even more industry leaders and best-in-class solutions together so that we can deliver on our promise day in, and day out.

Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day – every Veep is moving the ball forward day in, day out for our customers or for each other.

About This Role

Vehlo is seeking a Manager of Revenue Operations to support tactical revenue strategies for our sales and marketing teams. You will have the opportunity to work closely with the Director of Revenue Operations (RevOps) and broader Revenue Operations teams to ensure our technology roadmap aligns with business objects for our sales and marketing teams. You will play a pivotal role in optimizing our revenue-generating processes and ensuring seamless integration with Salesforce, our enterprise CRM platform. You’ll get hands-on with solutioning, development and execution of best-in-class technology and operational process. This is not just a job; it’s an opportunity to be at the forefront of our financial success and to drive our business to new heights.

What You’ll Do:

• Collaborate closely with the Director of Revenue Operations to prioritize projects, ensuring alignment with strategic goals and business priorities.
• Manage project information and craft compelling presentation decks for stakeholders and sales leaders, ensuring clear communication of project objectives and outcomes.
• Oversee the queue of sales operations requests, quality assurance (QA) needs, and CRM (Salesforce) stories and epics, serving as a bridge between business requirements and the Salesforce development team.
• Operationalize sales and marketing business requirements, providing comprehensive supporting documentation to streamline processes and enhance operational efficiency.
• Own processing, escalating, and responding to Sales and Marketing requests related to Salesforce pain points or needs, including data process governance, to ensure a seamless and responsive resolution.
• Conduct in-depth research on sales processes and Salesforce workflows, offering valuable support for Salesforce development needs, cross-functional requirements, and change management improvements.
• Build and maintain Salesforce source reports, collaborating with the Director of Revenue Operations to provide day-to-day support for Salesforce reporting and dashboards, ensuring accurate and real-time insights.
• Assist in the development, implementation, and dissemination of metrics and key performance indicators (KPIs), creating dashboards and reporting mechanisms that offer actionable insights to leadership.
• Define, optimize, and continually refine end-to-end sales and marketing processes, focusing on intake, planning, QA, and launch phases to meet and exceed growth targets.
• Collaborate seamlessly with GTM (Go-To-Market), Enablement, RevTech, and Marketing teams to ensure that systems and processes are effectively utilized as designed, fostering a cohesive and integrated operational environment.

Qualifications

 What You’ll Need:

• 2+ years of hands-on experience with Salesforce, showcasing a strong proficiency in both managing and constructing reports and dashboards.
• Demonstrate a robust track record with 4+ years of experience in revenue operations or similar technical functions, such as Sales Ops or Business Ops, signifying a wealth of expertise in optimizing operational efficiency.
• Showcase advanced proficiency in Excel.
• Exhibit excellent written and verbal communication skills, with a particular emphasis on conveying project updates, sales communications, and responses to stakeholders and leadership. The ability to understand and engage with diverse audiences in an efficient and professional manner is imperative.
• Understanding of B2B sales processes and workflows, demonstrating familiarity with concepts like lead management, waterfalls, deliverability, and data governance, which are crucial components for success.
• Working knowledge of Continuous Development and Continuous Deployment or Agile methodology, preferably within Jira, illustrating adaptability to modern development practices.
• Hold a Bachelor’s degree or equivalent related experience, providing a solid educational foundation or practical expertise to excel in the role.

 Bonus Qualifications:

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus.
• Experience with additional technologies such as SmartSheet, Power BI, RingLead, SalesLoft, Marketo, or ZoomInfo as a valuable bonus, indicating versatility in utilizing a range of tools to enhance operational effectiveness.

Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Tagged as: Revenue Operations, RevOps