Revenue Operations Manager

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

We are seeking a strategic and results-driven Manager of Revenue Operations to oversee and optimize our revenue processes across sales, marketing, and customer success teams. This role is pivotal in driving operational efficiency, aligning go-to-market teams, and enabling data-driven decisions to accelerate revenue growth.

What You’ll Do

Team Leadership & Collaboration

• Report to the Sr. Manager of Revenue Operations; manage a team of Sales Operations and Audit Specialists.
• Partner with GTM teams to align on priorities, improve workflows, and support revenue-driving initiatives.
• Support GTM leadership with forecasting, pipeline reviews, and early risk identification.

Sales Process & CRM Optimization

• Own sales process improvements in Salesforce, ensuring efficient, scalable, and well-adopted workflows.
• Maintain strong CRM data hygiene and resolve process gaps impacting GTM execution.
• Project manage M&A integrations, including CRM data migration and sales process adoption across acquired teams.

Forecasting & Performance

• Analyze pipeline health and GTM performance to support accurate forecasting and planning.
• Provide actionable insights and early warnings to drive better outcomes.

Reporting & Insights

• Build and maintain Salesforce dashboards and reports for GTM teams to track KPIs and performance.
• Deliver strategic, data-driven recommendations to inform leadership decisions.

Operational Support

• Support lead, opportunity, and renewal workflows across GTM motions, ensuring consistency and reporting accuracy.

What You Bring

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 4+ years of experience in Revenue Operations, Sales Operations, or related functions.
• Proven success in optimizing revenue processes and supporting GTM teams.
• Proficiency in Salesforce, marketing automation tools, and BI/reporting platforms.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Excellent communication and project management skills.
• Experience in a high-growth, fast-paced environment preferred.

Equal Opportunity

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].