Sales Operations & Support Lead Coordinator

Vertiv is seeking a Lead Coordinator – Order Management to drive operational excellence within the order-to-cash process. This senior-level role supports complex customer orders, manages workflow, and fosters a culture of continuous improvement. The ideal candidate will be a leader in execution, mentoring, and process optimization.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Engineering, or related discipline preferred
  • Minimum 6+ years of experience in order management within manufacturing or engineering industries
  • Deep knowledge of ERP systems (Oracle, SAP, or equivalent), BOM structures, and order configuration tools
  • Strong analytical skills with keen attention to detail and problem-solving capabilities
  • Excellent communication, stakeholder management, and leadership skills
  • Proven ability to manage escalations and lead cross-functional teams toward resolution
  • Applications have closed

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