VEG is a veterinary emergency company that provides emergency care to people and their pets. The company is looking for a Customer Experience Coordinator to define the customer experience through service, focus, and participation. The role requires a passionate and outgoing individual who can perfect the experience before, during, and after a customer’s time at VEG. The company offers competitive compensation, comprehensive health and wellness benefits, and opportunities for growth and development.
Requirements
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- A strong communicator; able to interact positively with anyone and everyone
- A strong multitasker, able to thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
- Adaptable and amenable in high stakes environments
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
Benefits
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG
- A BIG focus on learning and growth
- Clinical student loan repayment
- Paid parental leave
- Flexible work schedules
- Generous employee referral program
Follow us on social media