Vice President, Commercial Sales Operations

Are you a Senior Sales Ops leader with experience leading globally distributed teams supporting Mid-Market and Enterprise Sales? Are you excited about the opportunity to help build the Commercial segment of a fast-growing AI-native SaaS company? This is the role for you!

The Vice President, Commercial Sales Operations role will report to the SVP, Revenue Operations. You will lead a growing global team supporting Sales and SDR teams focused on new business growth across our Commercial segment. You will provide strategy, analytics, tooling, process and planning support to drive efficiency and performance across our globally distributed Commercial Sales team.

What you’ll be doing:

• Build trust and strong partnerships with Global Sales and SDR leaders across Mid-Market and Enterprise sub-segments through delivery of strategic insights and operational excellence
• Lead forecast process and operating rhythm for Commercial Sales, partnering closely with Sales leadership and Finance
• Monitor performance across segments and teams and provide insights into drivers through dashboards and reporting
• Establish strategic field coverage models, book account assignment policies, and sales rules of engagement to drive organizational health and sell-through
• Improve seller efficiency through optimization of sales processes, usage of sales tech stack and team of Sales Ops business partners
• Analyze processes to ensure global scalability and regional fit; make recommendations to remove obstacles and improve scalability
• Establish holistic perspective and provide strategic business partnership across internal RevOps teams and GTM Ops partner teams in Marketing, CS, Finance and Product

What we’re looking for:

• 15+ years in Sales Operations supporting Commercial and/or Enterprise GTM and SDR teams in a global B2B SaaS company
• 5+ years of people management experience with a strong coaching orientation and a track record of building and growing Operations teams
• Strong executive presence, relationship building and collaboration skills
• Analytical mindset with strong data fluency and ability to structure recommendations
• Proven track record of cross-functional partnerships with key business stakeholders (GTM Ops, Finance, Sales), acting as a strategic advisor and operational partner
• Strong familiarization with Salesforce and sales tech stack to streamline process effectiveness and enable productivity
• Comfort with ambiguity, thriving in fast-paced environments and proven track record of managing multiple priorities

In the US, base compensation tends to be between $213,000 and $250,000. Your recruiter can share more about the specific base compensation range during the hiring process.