Head of Revenue Operations

What You’ll Own

• Lead the RevOps Team: Grow and guide a cross-functional team covering Sales, CS, Marketing Ops, Systems, and BI. Be hands-on, improve workflows, and set high standards.
• Drive Marketing Operations: Work with Marketing to build strong attribution, lead funnels, and campaign tracking. Improve automation and lead scoring to boost results.
• Optimize Sales & CS Processes: Oversee the full customer journey for high-volume SMB deals. Streamline segmentation, routing, compensation, and service levels.
• Manage the Tech Stack: Own tools like Salesforce, Chargebee, and Pardot. Simplify systems, automate where possible, and keep data clean and useful.
• Build Revenue Infrastructure: Develop lead-to-cash, churn, and expansion tracking. Align metrics with Finance and BI for clear forecasting and reporting.
• Design Processes & KPIs: Define how GTM teams work together. Lead territory planning, forecasting, and performance tracking to help teams hit goals efficiently.

What You Bring

Must-Haves

• A couple of years in B2B SaaS RevOps, with deep experience in SMB and ecommerce revenue engines
• Proven domain expertise across Marketing Ops, Sales Ops, and CS Ops—not just familiarity
• Ability to design and own scalable systems, campaigns, and GTM architecture end-to-end
• Fluent in Salesforce, Chargebee, Planhat, HubSpot (or similar), and GTM tooling
• Experience managing a RevOps team across multiple functions (Marketing, Sales, CS, BI, Systems)
• Hands-on operator, you’ve built flows, owned dashboards, debugged sync issues, and designed campaign logic personally.