Revenue Operations Analyst

About the Role

As a Revenue Operations Analyst at Vita Mojo, you’ll play a key role in the Revenue Operations team, Chief Revenue Officer, and wider Revenue function (Marketing, Sales, Delivery, Retention, and Partnerships).

You’ll be instrumental in building, implementing, and refining our data flows and reporting that drive decision-making across the business. Beyond the day-to-day revenue tracking, you’ll take ownership of data collection and reporting in Salesforce and related platforms, ensuring the highest data integrity. This is a fantastic opportunity to make a visible impact across multiple commercial teams while helping shape how we analyse and understand performance at scale.

The Day-to-Day

• Build and maintain consistent, accurate reporting and dashboards across the Revenue organisation (Marketing, Sales, Delivery, Retention, Partnerships, and occasionally Finance).
• Track and analyse key performance metrics including targets, forecast accuracy, funnel health, and pipeline management.
• Automate reporting where possible to improve operational efficiency.
• Manage reporting in Salesforce and secondary platforms (Gainsight, Zendesk, Monday), ensuring data accuracy and team adherence to data entry.
• Create and maintain dashboards for KPI tracking and performance visibility.
• Establish and maintain a consistent reporting cadence: Weekly–Monthly core KPIs (pipeline, churn, upsells, etc.), Quarterly insights pack and customer profitability analysis, Yearly market sizing updates, lead distribution, and segmentation reviews.
• Collaborate with cross-functional teams to promote data best practices, streamline handovers, and enhance processes.
• Collaborate with external consultants to capture and maintain revenue data in Salesforce.
• Research, evaluate, and implement new reporting and insights tools to drive scalability and accuracy.

About You

• Strong experience in data analysis, CRM administration, or revenue operations, ideally in a SaaS or technology business.
• Proficient in Salesforce (essential), with familiarity across tools such as Gainsight, Zendesk, or Monday.com.
• Confident working with and presenting data to senior stakeholders, with a keen eye for accuracy and insight.
• Experienced in creating dashboards and reports using a range of data visualization tools, including Google Sheets and more advanced tooling like Thoughtspot or similar.
• Process-oriented mindset with a passion for automation and continuous improvement.
• Excellent collaboration skills – you enjoy working cross-functionally and can act as a bridge between commercial and operational teams.
• Analytical, detail-focused, and curious about how systems and data can drive smarter commercial decisions.

Why Join Us

If you love food and technology as much as we do, you’ll love life at Vita Mojo. We’re on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we’re powering the digital transformation of your favourite pubs, bars and restaurants.

We’re proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you’ll be joining a supportive team who’ve always got your back. Our passion for technology and food is matched only by our support for our people.

Benefits

• Location: Central London
• Job Type: Full time, expected 2-3 days in office
• Hybrid working model with two in-office collaboration days each week
• Private Healthcare through Vitality Health
• Life Assurance through Legal & General
• Income Protection via Canada Life
• Learning & Development support for professional growth
• 25 days of annual leave plus public holidays (increases to 28 days with service)
• One week (five days) of paid Carer’s Leave annually
• Enhanced parental leave: 16 weeks full pay + 16 weeks at 50% pay for primary caregivers; 4 weeks full pay for secondary caregivers
• 12 days of fully paid sick leave annually
• Birthday Leave
• Regular team socials and quarterly offsites
• Dog-friendly office