Customer Operations Associate

We are looking for a Customer Operations Associate to help our clients bring better healthcare benefits to life. The ideal candidate will be a strong communicator, have a bachelor’s degree or equivalent work experience, and have 2+ years of experience in customer service or operations.

Requirements

• Bachelor’s degree or equivalent work experience
• 2+ years of experience in customer service or operations
• Understanding of ICHRA, its regulatory requirements, and how it interacts with health insurance marketplaces

Benefits

• 100% Silver Plan + Full Medical Coverage
• Dental and Vision Coverage
• 401(k) and Life Insurance
• Access to Vitable’s Primary Care membership
• Unlimited PTO
• Remote-first culture with a supportive team
• MacBook and any other gear you need
• Home office setup stipend
• Competitive equity package