Customer Experience Specialist – Industrial

Be Yourself. Build Your Career. Be Exceptional Together. At Werner, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference.

Requirements

• Establish positive customer relationships through professional and efficient correspondences.
• Process and manage multiple customer requests instantaneously via inbound phone calls, emails, and website.
• Collaborate with Sales, Product, Pricing, Purchasing, Operations, and Financial Services to coordinate communication and activity with customers.

Benefits

• Medical, Dental, and Vision Insurance
• Short & Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave