Manager, Customer Communications & Experience

Lead customer marketing strategies, deliver targeted campaigns, and translate complex change requirements into clear customer communications. Manage multiple initiatives end-to-end and collaborate with partners to deliver communications that support the broader customer experience.

Requirements

• Hands-on experience using CRM platforms to deliver customer communications
• Proven project management experience
• Strong communication skills
• Data-driven and commercially minded
• Ability to apply risk management principles with discipline

Benefits

• Special offers on banking products
• Flexible work arrangements
• Leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities
• Opportunities to ‘give back’ to the Community