Customer Service / Inside Sales – Bilingual English/Spanish

Job Description

Job Description

Salary: $21-$25

About ALLBRiGHT:
ALLBRiGHT Painting has been transforming properties and elevating lives for over 39 years. Founded by Josh Abramson when he was only 21-years-old by advertising for work hanging wood signs on telephone poles with a deep passion for teamwork, and customer service, weve grown into a company that values transparency, urgency, and continuous improvement. Our work goes beyond paintingto change lives by caring more, working smarter, and delivering excellence with integrity.

Our Core Values:

• Team First:A We Not Me attitudebecause were stronger together.
• Always Transparent:Honesty and integrity in everything we do.
• Growth & Accountability:We ask, Is this the best I/we can do? and strive to improve daily.
• Speed to Execution:Fast, focused, and diligentbecause first wins.
• Caring More:Unreasonable in our hospitality to clients, employees, our community, and our trade.

Position Overview

Main Responsibilities:

Client Advocate:

• Schedule estimates and help sell appointments.
• Answer calls, distribute messages, and follow up.
• Provide outstanding customer service.

Office Support:

• Data entry, filing, mail processing, and supply management.
• Assist in organizing office operations.

Sales Support:

• Follow up with potential customers.
• Sell additional work orders.

Operations Support:

• Assist in problem-solving and customer service solutions.
• Document and communicate customer issues.

Executive Assistance:

• Research and prepare information for leadership.
• Assist with marketing materials, printing, and design.

Ideal Candidate Profile

Youll thrive in this role if you:

• Can identify qualified vs. unqualified leads.
• Learn industry terms quickly.
• Understand local geography to schedule efficiently.
• Manage time effectively.
• Leverage technology to work smarter.
• Educate, support, and protect customers and team members.
• Are a team player with a collaborative mindset.

Qualifications & Requirements

Skills & Experience:

• Background in customer service or construction/trades industry preferred.
• Basic proficiency in Outlook, Excel, and Google Maps.
• CRM experience (HubSpot preferred).
• Residential sales experience a plus.
• Strong organization and time management skills.
• Professional communication and appearance.

Key Traits for Success:

• Self-motivated, positive attitude.
• Sense of urgency and deadline-driven.
• Strong emotional intelligence.
• Curious, coachable, and eager to learn.
• Hardworking, smart, and humble.

Additional Requirements:

• High school diploma required; some college preferred.
• Bilingual (English/Spanish) preferred.
• Authorized to work in the U.S.
• Must pass a background check and drug test.

Why Join ALLBRiGHT?

• A company built on integrity and teamwork.
• A supportive, family-oriented culture.
• Competitive benefits: Medical, Dental, Vision, 401(k), PTO.
• Opportunities for personal and professional growth.

Benefits:

• 401(k) Plan
• Dental, Health, and Vision Insurance
• Paid Time Off

Work Details:

• Shift:8-hour shift
• Location:In-person in Valencia, CA 91355 (must commute or relocate before starting)
• Experience:1 year in customer service (preferred)