Head of Customer Success – Growth, Retention & Adoption

A technology and marketing company in New York is seeking a VP of Customer Success to drive customer success initiatives and increase retention rates. The ideal candidate will possess over 8 years of experience in B2B leadership and be skilled in managing large teams, ensuring operational excellence, and leveraging strategies for software adoption. This full-time role is based in NYC and focuses on fostering customer satisfaction through exemplary support and consultancy.
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