Remote Customer Success Manager: Growth & Renewals

On Site Full TimeBoston, United StatesIDC

A leading research firm is seeking a Customer Success Manager to manage client relationships and ensure customer satisfaction. This role involves onboarding new clients, advocating for customer needs, and reporting on key success metrics. Candidates should have 2-5 years of relevant experience and strong communication skills. Knowledge of Salesforce and Microsoft 365 is necessary. The expected salary range is $70,000 to $80,000, with some travel required.
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