Director of Revenue Operations

JumpCrew is a Sales-as-a-Service company owned by iQor, helping B2B organizations scale revenue through outsourced sales teams, digital marketing, and revenue operations.

We partner with high-growth companies across SaaS, fintech, media, and consumer services to build pipeline and drive measurable revenue outcomes.

As we scale toward $40M+ in revenue, we’re investing in the infrastructure that powers consistent growth across our client portfolio.

The Role

JumpCrew is hiring a Director of Revenue Operations to lead the systems, processes, and data infrastructure that power our revenue engine.

This is a foundational leadership role and the first dedicated RevOps hire at JumpCrew. You’ll report directly to the SVP of Strategy & Operations and play a critical role in shaping the operational framework that supports our next stage of growth.

You will work closely with Sales, Account Management, Marketing, and Data teams across multiple client accounts to ensure our CRM, reporting, and processes enable predictable revenue performance.

This role is both strategic and hands‑on — you’ll design the systems while also working directly in the tools and data that make them run.

What You’ll Own

Revenue Systems & CRM

• Own HubSpot configuration, governance, and optimization across client accounts
• Improve data quality, lead lifecycle management, and automation workflows
• Define CRM standards and ensure consistent usage across revenue teams

Reporting & Analytics

• Build reporting frameworks across HubSpot, Snowflake, and PowerBI
• Deliver weekly and monthly pipeline insights to leadership
• Develop forecasting models and deal inspection frameworks

Process & Playbooks

• Build the JumpCrew Revenue Operations Playbook
• Standardize sales workflows, SOPs, and operating rhythms across accounts
• Implement scalable processes that drive consistency and performance

Team & Infrastructure

• Hire and develop a RevOps team aligned to portfolio growth
• Design lead routing, lifecycle stages, and pipeline governance
• Serve as the operational bridge between sales, marketing, data, and finance

What Success Looks Like

First 30 Days

Conduct a deep audit of HubSpot, CRM data quality, reporting infrastructure, and sales workflows across key accounts.

Days 30–60

Implement high-impact improvements including data hygiene, reporting standardization, and initial RevOps playbook development.

Days 60–90

Deliver a 6‑month RevOps roadmap outlining systems improvements, team structure, and revenue‑driving initiatives.

Qualifications

Required

• 5–10+ years in Revenue Operations, Sales Operations, or similar roles
• Deep hands‑on HubSpot experience (configuration, automation, reporting)
• Experience building RevOps infrastructure in high‑growth environments
• Strong analytical mindset and comfort working directly with data
• Experience supporting multi‑account or multi‑product revenue models
• Track record of building and developing high‑performing teams

Preferred

• Experience in Sales‑as‑a‑Service, BPO, or agency environments
• Familiarity with Snowflake, PowerBI, or other BI tools
• Experience with outbound and enrichment tools like Apollo, Clay, Aircall, or Anyreach
• HubSpot certifications or advanced platform expertise
• Experience operating in PE‑backed or parent company environments

Why This Role Matters

This role sits at the center of JumpCrew’s revenue engine. You will build the operational infrastructure that enables sales teams to scale performance across a growing portfolio of client accounts.

The right person will combine strategic thinking, systems design, and hands‑on execution to build a RevOps function that drives consistent, predictable revenue growth.

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