Customer Marketing Manager (EdTech)

Learning Genie Inc., a dynamic education technology company based in Carlsbad, California, is leading the innovation of bringing AI powered tools to transform teaching and learning in the Education Industry.

Learning Genie recently snagged the Tech & Learning ISTE Best of Show Award 2025! As featured on ABC 10 News and the San Diego Business Journal, we’re a team of innovators championing using AI to build student-centered high-quality curriculum, and supporting students to acquire durable skills of Portrait of a Graduate to help them thrive in the AI era.

Position Overview

As the Customer Marketing Manager (EdTech) at Learning Genie, you will hold one of the most strategic growth roles in our company. You will move beyond traditional marketing to build a “flywheel” of success, turning our most innovative teachers and administrators into public advocates. Your mission is to identify “Power Users,” build deep professional relationships with them, and extract the compelling stories that prove our AI-driven tools’ impact in the classroom. This role sits at the intersection of Marketing and Customer Success, requiring a unique blend of journalistic curiosity and EdTech empathy.

Compensation: $15/hour.

Location: 100% Remote! You may work from any location compatible with standard PST business hours (8:00 am – 4:30 pm Pacific Standard Time).

Value Proposition

• Drive Strategic Growth: You will create the high-trust assets—case studies, videos, and testimonials—that our sales team uses to close major district deals.
• Build an Educator Community: Instead of just “posting content,” you will recruit teacher speakers and community leaders who define the future of AI in education.
• Master “Story Extraction”: Develop a sophisticated skill set in interviewing and documentary-style production, learning to ask the questions that reveal true classroom ROI.
• Quantifiable Impact: Your success will be measured by the “Advocacy Flywheel”—the number of champions you identify and the multi-channel stories you produce each quarter.

What you’ll bring to the team

• Identify & Relationship Build: Proactively find successful customers through analytics and NPS surveys, turning happy users into trusted partners.
• Multimedia Storytelling: Produce 5–10 case studies and 5–10 customer videos per quarter, alongside social clips and blog stories.
• Advocate Activation: Recruit and prepare educators to participate in product webinars, conference presentations, and reference calls with prospects.
• Strategic Growth Assets: Create “Teacher Stories” (e.g., “How a bilingual classroom used AI adaptation”) that prove teachers trust teachers, not vendors.

Why we get excited about you

• Background in Storytelling: Experience in journalism, documentary production, or customer marketing (required).
• The “Curious Interviewer”: You have the empathy and skill to ask “What changed after using this tool?” rather than “Do you like us?”.
• Fast-Paced Producer: You can manage a heavy output of testimonial quotes, social clips, and webinars every quarter.
• AI-Savvy Creator: Comfortable using AI tools to streamline the production of high-quality, educator-focused content.
• Problem-Solver: You act as a “translator” between a teacher’s classroom success and a compelling narrative that resonates with district buyers.

Reasons you might NOT be a good fit

• If you just desire a daily routine in your job and are not comfortable with a fast-paced and continuous learning environment
• If you get easily discouraged when things don’t work out as planned
• If you don’t enjoy interacting with people
• If you are not excited about taking up challenges to excel
• If you are not passionate about social impact

Learning- Genie is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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