Customer Experience & Sales Specialist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance

About the Role:
Join Mister Sparky of the East Bay as a Customer Experience & Sales Specialist where you'll play a vital role in enhancing customer satisfaction and driving sales. Be part of a dynamic team dedicated to providing exceptional electrical services in Fremont, CA, and make a positive impact on our clients' lives.

Responsibilities:

• Engage with clients to assess their electrical needs and provide tailored solutions.
• Develop and maintain strong customer relationships to ensure repeat business.
• Conduct in-home consultations and presentations to showcase our services.
• Collaborate with the installation team to ensure seamless service delivery.
• Utilize CRM software to track sales leads and customer interactions.
• Provide feedback to management on customer preferences and market trends.
• Assist in developing marketing strategies to attract new clients.
• Achieve monthly sales targets and contribute to team success.

Requirements:

• Proven experience in sales or customer service, preferably in the home services industry.
• Strong communication and interpersonal skills to connect with clients effectively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with CRM systems and sales tracking tools.
• Valid driver's license and reliable transportation for client visits.
• Positive attitude with a passion for delivering exceptional client experiences.
• High school diploma or equivalent; relevant certifications are a plus.
• Willingness to learn and adapt in a continually evolving industry.

About Us:
Mister Sparky of the East Bay has been serving the Fremont community for over a decade, providing reliable electrical solutions with a focus on customer satisfaction. Our clients love us for our professionalism and commitment to quality, while our employees appreciate a supportive work environment that encourages growth and success.