A leading technology firm is seeking a Senior Customer Success Manager to work with Federal Government clients in the Baltimore area. The role focuses on maximizing product usage and customer satisfaction while driving strategies to enhance retention. Ideal candidates should have over 7 years of experience in customer advocacy and project management, along with a strong knowledge of Motorola’s software. This position offers a salary range of $90,000-$100,000 with various benefits including medical coverage and paid time off.
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