Senior Airport Operations & Customer Experience Lead

On Site Full TimeChangi, SingaporeChangi Airport Group

A leading airport services organization is seeking a Senior Associate / Assistant Manager to elevate the customer experience at Changi Airport. You will drive service excellence by developing collaborative stakeholder relationships, analyzing service gaps, and leading continuous improvement initiatives. The ideal candidate will possess a degree, at least three years of relevant experience, and strong leadership skills. Proficiency in data visualization tools like Tableau and PowerBI is essential. This is a full-time role located in Singapore.
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