Customer Success Manager – IT / Engineering Industry

Responsibilities:

• Achieve individual and departmental revenue and profitability targets.
• Identify, develop, and convert new sales opportunities to support business growth.
• Prepare professional quotations, proposals, and preliminary system designs.
• Provide innovative ideas and strategic recommendations to enhance sales performance and market visibility.
• Strengthen brand recognition through effective sales and marketing initiatives.
• Build and maintain strong relationships with partners and associate companies.
• Maintain a solid understanding of security systems and concepts to provide effective client consultation.
• Participate in project coordination, site meetings, and client discussions as required.

Requirements

• Bachelor’s degree or higher qualification.
• At least 3 years of experience in solution-based or project sales, preferably within security-related fields or multinational organizations.
• Experience in IT solutions or Audio-Visual systems sales will be an advantage.
• Strong analytical skills with excellent attention to detail and the ability to manage multiple tasks.
• Excellent communication, presentation, and negotiation skills.
• Team-oriented mindset with a collaborative approach to work.
• Knowledge of AutoCAD is an added advantage.
• Proficiency in spoken and written English is required.

Application:

• Apply to this job posting, and email your CV with the job title as the subject line to: [email protected]