Operations Officer (Cross Border Trucking)

Takes bookings from customers for export &import cross-border trucking shipments.
Handles customer services, complaints and process paper documentation.
Applies for local & overseas customs permits for cross-border trucking.
Coordinates customers’ inquiries and requests.
Attends to problems and customers’ complaints.
Attends to delivery of goods as and when they arrive.
Ensures that the cargoes are delivered according to customers’ requirements.
Updates receiving and delivery status of cargoes promptly in UFS.
Prepares road delivery reports for customers.
Liaise and coordinates with KWE overseas offices on cross-border delivery schedules.
Prepares invoices to customers.
Job Requirements:
2 to 3 years of experience in cross-border operations, trucking and customs documentation.
Computer literate.