Role Purpose
The Sales Enablement Team Lead is the operational backbone of the sales function. This role owns the end-to-end delivery of quotations, proposals, and trial coordination — ensuring sales directors spend their time selling, not on administrative execution. The ideal candidate is a high-output, detail-driven professional who takes pride in making their team look exceptional.
Key Responsibilities1. Quotation Management
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Own the full quotation process from request to delivery, ensuring 95%+ of quotations are turned around within 4 hours.
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Maintain and continuously improve a template library covering 90%+ of common quoting scenarios, reducing turnaround time and ensuring consistency.
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Conduct regular audits to ensure zero pricing errors across all outgoing quotations.
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Liaise with sales directors and relevant internal teams to clarify scope, pricing, and client requirements before submission.
2. Proposal Production
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Produce high-quality, visually compelling PowerPoint proposals at volume and speed — including 15-slide proposals within a 2-hour window when required.
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Develop and maintain a library of 20+ case-study-backed proposal templates tailored to key industries, use cases, and deal sizes.
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Achieve and sustain a sales director satisfaction rating of above 8/10 through regular feedback loops.
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Ensure zero missed proposal deadlines, proactively flagging capacity constraints ahead of time.
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Anticipate proposal needs based on pipeline activity — initiating drafts before being formally requested where possible.
3. Trial Coordination
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Ensure 100% of product or service trials have a dedicated coordinator assigned before commencement.
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Manage all logistics associated with trial delivery, maintaining zero logistics failures throughout the trial period.
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Prepare and deliver trial summary reports within 48 hours of trial completion, ensuring sales directors have everything they need for follow-up conversations.
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Build trial report templates in advance so reporting can begin before the trial formally concludes.
4. Team Leadership
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Lead, coach, and develop a team of sales support coordinators, setting clear performance standards and fostering a culture of speed, accuracy, and service.
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Manage workload allocation across the team to ensure consistent delivery during peak periods.
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Establish and refine standard operating procedures (SOPs) for all core processes.
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Report on team performance metrics regularly, identifying trends and implementing improvements proactively.
Required Qualifications & Experience
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3–5 years of experience in a sales support or sales coordination role within a B2B environment.
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Demonstrated ability to produce professional PowerPoint proposals and quotations at high volume and speed.
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Proficiency in CRM platforms (e.g., Salesforce, HubSpot, or equivalent).
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Prior experience in a team lead or supervisory capacity is preferred.
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