Channel Account Manager

Responsibilities

• Develop strong relationships with channel partners and gain a deep understanding of their strategic priorities, including product focus, market positioning, and business direction.
• Gain a strong understanding of each partner’s key accounts and industry focus to effectively position the right products and solutions.
• Influence partners to adopt and position our products including competing solutions where our portfolio is able to fulfil.
• Arrange quarterly solution update/enablement for various product principals.
• Identify and uncover opportunities while gaining insights from partners on competitors’ strengths and weaknesses.
• Ensure partners’ credit limits are reviewed for upcoming sizable orders and proactively propose appropriate credit facilities or onboarding processes as needed.
• Ensure timely follow-up on overdue payments to maintain partner’s credit standing.
• Assess the partner’s capabilities, certifications, and vendor’s partner status to ensure alignment with product principal’s reseller requirements.
• Document minutes of meetings with partners, Product Managers, and vendors to capture key discussions, action items, and follow-up points.

Qualification

• Possess at least a Diploma / Degree in Computer Engineering or equivalent. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience
• Capacity to engage and build strong relationship with channel partners
• Ability to perform with minimal guidance, be proactive, results-oriented with a strong drive to succeed.