GRIT: Group Operations & Technology, Trade Finance Operations, Credit Services Officer

Overview

Why Join

Shape the future of global trade at OCBC. As a Trade Finance Operations – Credit Services Officer, you’ll be at the heart of facilitating international commerce, gaining invaluable experience in a rapidly evolving field. You’ll contribute to streamlining trade processes, exploring innovative technologies like AI, and building a strong foundation for a career in operations within a leading Asian bank.

How you succeed

Embrace a proactive and analytical approach. You’ll need to quickly understand complex trade finance workflows and identify opportunities for improvement. Collaborative spirit and a willingness to learn are essential, as you’ll work closely with diverse teams to implement innovative solutions. Success means contributing to increased efficiency and supporting OCBC’s commitment to the future of trade.

Responsibilities

• Participating in process mapping to identify and resolve inefficiencies in trade workflows.
• Collaborating on automation initiatives to digitize processes and streamline operations.
• Contributing to research on emerging trade finance trends like blockchain and digital ecosystems.
• Assisting in project planning, tracking progress, and providing status updates for trade-related initiatives.
• Performing User Acceptance Testing (UAT) for new platforms and system upgrades, providing detailed feedback.
• Supporting ad-hoc tasks, including data analysis, KPI tracking, and audit preparation.

Who you work with

Group Operations & Technology is where we co-create products and solutions. We build the underlying technology applications and services. And manage the Group’s IT operations & cyber defence, 24/7, 365. End-to-end transaction fulfilment services, for the whole Group. With singular focus on delivering exceptional customer experience. At the forefront of our digital transformation journey, relentless innovation, and serious investment in your development.

Who you are

• A recent graduate from a Polytechnic or University with a diploma or degree in the relevant field.
• Demonstrate strong analytical and problem-solving abilities.
• Proficient in MS Office (Excel, PowerPoint, Visio) and familiar with project management tools (e.g., Jira, Trello).
• Possess excellent communication skills and the ability to engage with stakeholders effectively.
• Eager to learn and adapt in a dynamic, fast-paced environment.

Learning Objectives

This programme will provide you with:

• A comprehensive understanding of end-to-end trade finance workflows and regulatory frameworks.
• Practical skills in process optimization, automation, and project management.
• Exposure to emerging technologies shaping the future of trade finance and the trade finance business landscape.

Who we are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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Tagged as: Data Analysis, Excel, Project Management