Head of Customer Success: Revenue Growth & AI

On Site Full TimePark Cities, United StatesShipperHQ

A leading e-commerce technology firm in Austin is seeking a Head of Customer Success to drive post-sales lifecycle and revenue retention. The ideal candidate will have over 8 years of experience in Customer Success, with proven leadership and AI fluency. Responsibilities include owning revenue targets, leading AI initiatives, and providing exceptional customer communication. This hybrid full-time role offers significant career growth opportunities and a dynamic environment focused on continuous innovation.
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