Product Marketing Communications Lead: Customer Journeys

On Site Full TimeStamford, United StatesCharter Communications

A leading telecommunications company is seeking a Senior Manager of Marketing Communications to oversee customer journey optimization and communication strategies. You will be responsible for translating complex product updates, enhancing digital self-service, and ensuring clarity in customer-facing communications. The ideal candidate should possess a strong background in marketing communications, along with leadership experience and proficiency in customer journey mapping. This role requires a Bachelor’s degree, and candidates with a Master’s Degree are preferred. Join a team committed to keeping customers connected to what matters most.
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