Chief Membership Officer (CMO)

Chief Membership Officer (CMO)

About the Company

Well-established private members' club

Industry
Hospitality

Type
Privately Held

Employees
201-500

Specialties

• overnight accomodations in boston's back bay neighborhood
• squash & fitness
• catering and private functions
• dining
• member events
• accessibility to over 140 reciprocal clubs worldwide
• networking
• special interest groups
• and convenient city parking

About the Role

The Company is in search of a Chief Membership Officer (CMO) to spearhead a new era of membership growth, engagement, and brand leadership. The CMO will be the senior executive tasked with developing and executing a comprehensive strategy that integrates membership growth, engagement, marketing, and communications. This pivotal role involves leading a multidisciplinary team and working closely with the Board of Governors to ensure the long-term vitality of the organization. The successful candidate will be responsible for stewarding and expanding a global community of members, with a focus on strengthening the company's position as a premier social, intellectual, and athletic hub.

Key responsibilities for the CMO include translating the organization's strong membership base into a forward-looking growth strategy, leveraging data and market insights, and designing member experiences to enhance competitive positioning. The ideal candidate will bring a strategic mindset, analytical rigor, and collaborative leadership to elevate membership as a central driver of the company's mission, culture, and financial sustainability. This is a unique opportunity to make a significant impact and shape the future of one of the country's most distinguished private clubs.

Hiring Manager Title
General Manager/CEO

Travel Percent
Less than 10%

Functions

• Marketing
• Business Development

Confidential