Head of Customer Success — Build & Scale Revenue

On Site Full TimeNew York, United StatesCrawford Thomas Recruiting

A tech startup in New York is seeking a Head of Customer Success to join their team. This role requires significant experience in customer success leadership, where you’ll build a scalable onboarding function and manage high-value partner relationships. Responsibilities include implementing best service standards and driving revenue growth through customer retention. The ideal candidate should have 4+ years in relevant roles with strong relationship-building skills and a data-driven approach. Competitive salary of $125-150k plus bonuses and benefits.
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