Job Description
Job Description
Description:
About Phobio:
Phobio is a leading trade-in and device lifecycle solutions company that helps major brands and retailers offer seamless, secure, and sustainable technology upgrade programs. We specialize in simplifying the trade-in process for consumers and businesses through intuitive software, transparent pricing, and exceptional customer service. Our solutions are trusted by some of the biggest names in tech and retail, driving customer loyalty and environmental responsibility.
Why Work at Phobio:
At Phobio, we believe great work starts with a great culture. We're a fast-growing, mission-driven company that values innovation, integrity, and teamwork. Whether you're in product, engineering, support, or sales, your work directly impacts how people and businesses interact with technology in a smarter, more sustainable way.
We foster an environment of transparency, inclusivity, and growth. Team members are encouraged to share ideas, challenge the status quo, and take ownership of their work. We offer competitive benefits, flexible work options, and ample opportunities for personal and professional development. At Phobio, you're not just joining a company—you’re becoming part of a purpose-driven team dedicated to changing the way people think about technology reuse.
Job Summary:
We're seeking a driven, analytical intern to support our aggressive H2 2025 revenue acceleration plan. This role will be instrumental in enabling our sales team to hit ambitious targets while building scalable processes and market intelligence. You'll work directly with leadership on high-impact projects that directly contribute to our path to profitability.
Key Responsibilities
Sales Operations (60%)
- Build and maintain sales performance dashboards tracking daily units, partner performance, and pipeline metrics
- Support CRM data hygiene and lead scoring optimization
- Assist with partner contract tracking
- Automate routine sales processes and reporting workflows
Market Research & Intelligence (40%)
- Conduct competitive analysis on pricing, positioning, and partnership strategies
- Research and qualify potential partners for channel expansion
- Analyze market trends in device trade-in and refurbishment sectors
- Support partner discovery for new verticals (nonprofits, universities, corporate)
- Create market sizing analyses for new channel opportunities
- Gather customer insights through surveys and partner feedback sessions
Project Support
- Assist with launch planning for new partner programs and channels
- Support A/B testing design and results analysis
- Help coordinate cross-functional initiatives between sales, marketing, and operations
- Contribute to monthly business reviews and strategic planning sessions
Requirements:
Qualifications
Required:
- Currently pursuing Bachelor's or Master's degree in Business, Marketing, Economics, or related field
- Strong analytical skills with proficiency in Excel/Google Sheets
- Excellent written and verbal communication skills
- Detail-oriented with strong project management abilities
- Comfortable in fast-paced, high-growth environment
- Self-starter who can work independently with minimal supervision
Preferred:
- Experience with CRM systems (Salesforce, HubSpot, etc.)
- Basic knowledge of data visualization tools (Tableau, Power BI)
- Previous internship or coursework in sales, marketing, or operations
- Interest in technology, sustainability, or circular economy sectors
What You'll Gain
- Direct exposure to executive leadership and strategic decision-making
- Hands-on experience scaling a high-growth technology company
- Opportunity to see immediate impact of your work on company revenue
- Mentorship from experienced growth and sales professionals
- Potential for full-time offer based on performance and business needs
- Real-world experience with partner channel management and B2B sales
Success Metrics
- Quality and timeliness of sales reporting and dashboard creation
- Accuracy and actionability of market research deliverables
- Contribution to partner pipeline development and qualification
- Process improvement initiatives that increase team efficiency
- Stakeholder feedback on project support and communication
Application Requirements
- Resume highlighting relevant coursework and experience
- Cover letter explaining interest in growth-stage technology companies
- One example of analytical work (class project, internship deliverable, etc.)
- Available start date and duration of availability
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