Revenue Operations Coordinator

Job Description

Job Description

Resource Center is proud to have served the LGBTQIA+ and HIV/AIDS communities in Dallas-Fort-Worth for four decades! From a grassroots advocacy group, to the front lines of the AIDS crisis, to witnessing marriage equality, fighting for transgender rights, and opening the first LGBTQIA+ affirming senior housing in Dallas; we’ve been here through it all and will continue to grow, fight and love alongside our vibrant community.

Reports to: Revenue Cycle Manager 

Position Overview: 
The Revenue Operations Coordinator captures, validates, and imports revenue and donation data from medical records, billing systems, insurance carriers, donor/payment platforms, and other sources into the agency’s accounting system (file imports or direct API transfers). This entry-level  role maintains Accounts Receivable subledgers, supports month-end revenue and receivable data capture, and helps ensure accurate, timely revenue recognition within the department’s month-end close schedule. 

Job Duties & Responsibilities: 

• Export, clean, validate, and import monthly medical, insurance, and donation revenue files in approved formats. 
• Verify coding and data accuracy before import and implement corrections as directed. 
• Monitor, troubleshoot, and support automated API or file transfers; escalate issues to IT or program staff as needed. 
• Maintain Accounts Receivable subledgers (customer name, ID, address, balances, and other key fields). 
• Reconcile AR subledger accounts and assist with month-end close activities to meet deadlines. 
• Make adjustments to revenue and receivable records per the manager's instructions and internal controls. 
• Coordinate with program and IT teams to resolve discrepancies and improve export/import quality. 
• Document processes, suggest improvements, and help implement more efficient revenue capture workflows. 
• Support revenue analysis, special projects, and other tasks assigned by the Revenue Cycle Manager or CFO. 
• Develop and maintain knowledge of key accounting controls for Accounts Receivable, Revenue, and Cash. 

Job Requirements & Qualifications: 

• Strong process and time-management skills with close attention to detail and accuracy. 
• 1–3 years’ bookkeeping, accounting, revenue operations, or related data experience preferred (or equivalent). 
• Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data cleanup) and other Microsoft Office tools. 
• Comfortable working with large datasets and repetitive month-end tasks. 
• Strong written and verbal communication; able to partner with IT and program staff. 
• Experience with Sage Intacct, medical billing/insurance claims, APIs, or data import automation is a plus. 

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