Sales Operations Executive – Manufacturing

Required Skills:

• Sales Coordination, Sales Operations, or Customer Service, Understanding of Order Fulfilment, Supply Chain basics
• 3+ years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.
• Candidate should have Strong understanding of order fulfilment, supply chain basics, and internal process coordination.
• Candidate having Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.

About the Role

As a Sales Operations Executive, you will act as the critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience.

Key Responsibilities

• Sales Coordination
• Provide support to Sales and KAM teams in terms of RFQ creation , Purchase order , Sales order , Design coordination , Sampling and other internal coordination with Finance , Ops and marketing team .
• Work closely with the sales team to understand client orders, specifications, and delivery expectations.
• Review and validate sales orders before handing over to production and operations teams.
• Internal Communication & Handover
• Serve as the liaison between sales, supply chain, and manufacturing.
• Coordinate lead times, order tracking, stock availability, and delivery schedules.
• Ensure all departments are aligned on customer priorities and timelines.
• Client Support (Back-End)
• Provide real-time updates to the sales team or clients on order status, delays, or changes.
• Help resolve any operational issues affecting fulfillment or dispatch.
• Process Monitoring & Reporting
• Track sales orders from confirmation to delivery.
• Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.
• Support Tools & Documentation
• Maintain updated pricing, SKU catalogs, and order templates.
• Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.).

Ideal Candidate Profile

• 4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.
• Strong understanding of order fulfilment, supply chain basics, and internal process coordination.
• Excellent communication, follow-up, and organization skills.
• Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.
• Calm under pressure and solution-focused.

What You’ll Get

• A critical role at the center of our growing sales and delivery ecosystem.
• Exposure to cross-functional teams in a fast-moving industry.
• Opportunity to improve and build processes that scale with the business.
• A supportive, energetic team environment with room to grow.

Job Types: Full-time, Permanent

Pay: ₹600,000.00 – ₹900,000.00 per year

Work Location: In person