We are seeking a Revenue Operations Specialist to optimize payment recovery and dunning processes. The role focuses on identifying and resolving payment failures, managing customer outreach, and coordinating payment solutions. The ideal candidate will balance analytical skills with a customer-centric approach to maintain revenue continuity and strong client relationships.
Requirements
- Own and execute dunning workflows.
- Track, analyze, and manage payment recovery metrics.
- Coordinate payment-plan offers with clients.
- Maintain accurate record of payment activities.
- Collaborate with Finance and Customer Success teams.
- Analyze financial churn data.
Benefits
- Competitive Salary
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