Customer Experience Associate

Hybrid Full TimeBoston, Massachusetts, United StatesWithings

Withings is on a mission to be the trusted leader in clinical-grade smart health devices. We are looking for a talented individual to join our Withings Health Solutions division to help us build the future of healthcare as a Customer Experience Associate.

Requirements

  • 2-3 years of experience in Customer Support, specifically within Hardware, SaaS, or HealthTech.
  • Exceptional Communication: Proven ability to communicate both technical and business concepts clearly.
  • Critical Thinking: A ‘problem-solver’ mindset with the ability to use deep, investigative questioning to find root causes.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Fitness Club Reimbursement
  • Healthcare & Dependent Care FSA
  • Commuter FSA
  • Bike-to-work benefit
  • Beta Testing of our products

To apply for this job please visit jobs.workable.com.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!