Customer Experience Associate

Hybrid Full TimeIle-de-France, FranceWithings

Withings is seeking a Customer Experience Associate to help build the future of healthcare from their Issy-les-Moulineaux office. The role requires bilingual communication, product expertise, and escalation management skills, with a focus on WHS devices and remote support.

Requirements

  • 2–3 years in Customer Support, specifically within Hardware, SaaS, or HealthTech
  • Bilingual Fluency: Native or professional-level proficiency in English and French
  • Exceptional Communication: Proven ability to explain technical concepts clearly
  • Critical Thinking: A problem-solver mindset with the ability to use investigative questioning to find root causes

Benefits

  • Stock options
  • Smartphone and computer of your choice
  • Discounts on cultural and sports activities
  • On-site company restaurant

To apply for this job please visit jobs.workable.com.


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