Client Experience Marketing Analyst II (1482308)

We are looking for a client-obsessed, analytically sharp Client Experience Marketing Analyst II to join our team in a contractor capacity. This role directly supports the Client Experience Marketing Manager and Director across NextGear Capital and Manheim — researching, building, and activating strategies that meaningfully improve the client journey, while championing a client-first culture across the organization.

Requirements

• 3+ years of experience in a client experience, marketing, or insights-related role
• Prior experience with CX or VOC platforms (e.g., Qualtrics, Medallia, Salesforce) and survey programs a plus
• Bachelor’s degree in Marketing, Communications, Business, or related field; or equivalent combination of education and work experience
• Excellent analytical skills; able to combine data and feedback to provide actionable, strategic recommendations
• Strong storytelling skills; able to turn complex CX insights into engaging narratives for diverse audiences
• Strong presentation skills able to influence partners and engage across all organizational levels

Benefits

• Competitive pay rate
• Flexible hybrid schedule with 2 days a week in office