At Wondersign, we improve the commerce experience by connecting brands, retailers, and customers through beautiful, smart software. We love a good challenge, and we have fun achieving our goals.
Job Description
The ideal candidate possesses strong account management, sales, and communication skills. Familiarity with the Gap Selling methodology (or a similar problem-centric method) is a plus. The Account Executive should be a sales expert to be able to consistently acquire new business and grow existing business in his/her territory. Passion to help independent retailers make the most out of the solutions we provide is a must.
Responsibilities
- Communicating with clients and gathering information (discovery) about a client project’s scope, budgets and timelines
- Reporting and recording all sales activities in web-based CRM and sales acceleration systems
- Holding virtual demonstrations with an end goal of earning a prospect’s business
- Preparing and presenting quotes/proposals, negotiating terms and conditions with clients
- Qualifying inbound leads and prospects via phone, SMS, and email
- Expand the ‘book of business’ (portfolio of existing accounts) in his/her assigned territory
- Prospecting new sales by cold calling, emailing, and otherwise connecting with target businesses
- Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results
- Uncovering and understanding a company’s needs to be able to recommend a good solution
- Attending trade shows and hosting customer events as needed
- Staying up-to-date on Wondersign’s developments and product launches/features using internal channels
- Work with operations and customer success teams to prevent churn by recognizing and addressing early warning sign
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
- At least 3 years of experience in sales, preferably in SMB sales
- Background or experience in retail sales or operations preferred
- Excellent written and verbal communication skills
- Outstanding presentation and interpersonal skills
- Strong previous track record of success (quota attainment)
Here’s How We Work
Offering Freedom & Flexibility. For the most part we’re a distributed team working from around the globe (with offices in San Diego, CA and Tampa, FL). We give our team members a high degree of freedom with options for remote work. As a team we take full ownership for our results.
Tackling Exciting Challenges. The retail landscape is undergoing major changes. We come up with new ways brands and retailers can navigate these shifts in consumer behavior to weather the commerce evolution. Then we turn these ideas into beautiful, smart software.
Taking Ownership. We don’t accept the status quo and we challenge ourselves, our processes, our services, and each other to deliver the best possible experience.
Being Truthful & Inclusive. We are transparent in our decisions and our communication, and we value and respect feedback from any source, whether internal or external. We only win as a team, and we understand that everyone needs to stay involved, be empowered, and held accountable.
The Perks
- Attractive compensation and PTO policy
- Company pays 100% of your medical, dental and vision insurance, 80% for your family
- Short and long term disability insurance (100% employer paid)
- Life insurance
- Company supports professional development for all team members
- Latest technology, equipment and software you need to do your job
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical & Mental Requirements
- This position will require the following physical requirements; sitting (75%), walking (15%), standing (10%), lifting up to 10 pounds.
- This position will require the following mental requirements; Ability to reason through problems to reach solutions, troubleshooting ability, effective written and verbal communications skills and ability to see, type, speak on phone and work with various departments within the company.
Additional Physical & Mental Requirements
- This position will require the following mental requirements; while performing the duties of this job, the employee is regularly exposed to high pressure to high-stress situations. Employee works in a typical office environment and is occasionally exposed to moving mechanical office equipment. The noise level in the work environment is usually moderate. Some travel to job sites and/or offices is required. Must be able to travel and work extended schedule as needed.
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