Customer Success Manager role involves driving usage growth, upsell sales motion, and client success objectives within designated accounts. The CSM cultivates strong relationships, onboard customers, and ensures their needs are understood and prioritized. The role requires advanced University or MBA, 8-10 years of customer success management experience, and a deep understanding of the technology industry.
Requirements
- University or bachelor’s degree or equivalent combination of education and experience
- CCSM (Certified Customer Service Manager) – Level 5 certification
- HPE GreenLake ATP and ASE certification
- Holds a cloud foundation certification or higher (e.g., AWS Cloud Practitioner, Google Cloud Associate, Microsoft Azure Fundamentals)
- ITIL v4 Foundation certification or higher
- Agile and/or DevOPs certification
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
To apply for this job please visit hpe.wd5.myworkdayjobs.com.
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