Account Management Team Lead

Yoco is seeking an Account Management Team Lead to guide and develop the Account Management team in Gauteng, South Africa. The team lead will coach a group of talented Account Managers, enabling them to consistently deliver value to Yoco’s merchants through retention, satisfaction, and operational excellence.

Requirements

• 5+ years’ experience in Account Management, Customer Success, or a similar client-facing commercial role
• 2+ years of direct people management experience, with a track record of improving team performance across mixed experience levels & building capability across core AM disciplines
• Fintech, financial services, tech industry background is preferred
• Experience using data to drive accountability — including pipeline management, forecasting, and performance tracking
• Commercially minded, with the ability to balance client value and business outcomes

Benefits

• Competitive salary
• Opportunities for professional growth and development
• Collaborative and dynamic work environment